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Legal & Privacy

Privacy & LegalInformation

Your privacy and trust are fundamental to our relationship. Learn about how we protect your information and our commitment to transparency and compliance.

Privacy Policy

Last updated: October 29, 2025

Overview

Ashentrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to ensuring that your privacy is protected and that you understand how we use any personal information we collect from you.

Information We Collect

Personal Information

  • • Name, email address, phone number, and company information
  • • Professional title and business address
  • • Communication preferences and contact history
  • • Payment information for billing purposes

Usage Information

  • • Website usage data and analytics
  • • IP address, browser type, and device information
  • • Pages visited and time spent on our website
  • • Referral sources and search terms

How We Use Your Information

Service Delivery

To provide, maintain, and improve our services, process transactions, and communicate with you about your account.

Communication

To send you updates, marketing materials, and important notices about our services (with your consent).

Analytics

To analyze usage patterns, improve our website functionality, and enhance user experience.

Compliance

To comply with legal obligations, resolve disputes, and enforce our agreements.

Data Protection

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Control

Strict access controls ensure only authorized personnel can access your data.

Compliance

We comply with GDPR, CCPA, and other applicable privacy regulations.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time

Terms of Service

Last updated: October 29, 2025

Agreement Overview

These Terms of Service ("Terms") govern your use of Ashentrix's website and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

Service Description

Ashentrix provides business process optimization, customer support solutions, and operational consulting services to enterprises worldwide.

Our services are designed to help organizations improve efficiency, reduce costs, and enhance customer experiences through technology and process innovation.

User Responsibilities

Account Security

  • • Maintain confidentiality of login credentials
  • • Notify us immediately of unauthorized access
  • • Use strong passwords and enable two-factor authentication

Acceptable Use

  • • Comply with all applicable laws and regulations
  • • Respect intellectual property rights
  • • Avoid malicious or harmful activities

Intellectual Property

Our Content

All content, trademarks, and intellectual property on this website are owned by Ashentrix or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you provide to us, but grant us a license to use such content in connection with providing our services.

Limitation of Liability

To the maximum extent permitted by law, Ashentrix shall not be liable for:

  • • Indirect, incidental, special, or consequential damages
  • • Loss of profits, data, or business opportunities
  • • Damages arising from third-party services or integrations
  • • Service interruptions or technical failures

Service Level Agreement

99.9%

Uptime Guarantee

24/7

Support Coverage

<1hr

Response Time

Contact Information

If you have any questions about these Terms or need to contact our legal team:

Legal Department

legal@ashentrix.com

+1 (555) 123-4567

Mailing Address

Ashentrix Legal Department
125 Park Avenue, Suite 2500
New York, NY 10017

These Terms are effective as of the date last updated and will remain in effect until terminated or modified. We reserve the right to update these Terms at any time.